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    • How to join
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    • Independent Rental Owner (IRO) Benefits
    • NAA Click and Lease
    • ALN Apartment Data
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    • Events Calendar
    • APTSPALOOZA 2025 >
      • Awards
    • Sponsorships
    • Event Photos
    • The Multifamily Masters
    • NAAEI Credentials >
      • NAAEI Credentials Offered
      • Credential Benefits
      • Credential Renewal & Continuing Education
      • Credential Candidate Handbook
      • NAA Credential Directory
    • Grace Hill Online Courses
    • NAA Annual Education & Expo | Apartmentalize
  • Advocacy
    • Good Cause Eviction
    • Get Involved!
    • Hot Topics >
      • Landlord Rental Assistance Program (LRAP)
      • Emergency Rental Assistance Program (ERAP)
      • CEEFPA & TENANT SAFE HARBOR ACT 2020
      • Housing Stability & Tenant Protections Act of 2019 (HSTPA)
    • Resources >
      • Statewide Legislation Tracker
      • Federal Legislative Tracker
      • Policy by issue
      • Find My Legislators
      • Homeowners for an Affordable NY
      • What is NAAPAC?
  • Member Resources
    • Member Directory
    • NYS Residential Tenant Rights Guide
    • NYS Attorney General ERAP Reminder
    • Agencies in the Area
    • Modern Carpet & Flooring FREE Design Studio
    • Rentistry by Foxen
    • FIDO Score by Petscreening
    • Multifamily Industry Data Trends >
      • NAA Income & Expense Survey
      • Where does a dollar of rent go?
    • IRO Resources
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NAA Education Institute credentials

to learn more about credentials download the credential catalog below

NAA 2020 Credential Catalog
File Size: 1768 kb
File Type: pdf
Download File

certified apartment manager (CAM)

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Whether you are a manager or new to property management, this course provides in-depth training and expertise just for you! Earning CAM Credentials gives you the skills to increase your community's net operating income; the knowledge to effectively manage an apartment community; and most importantly, the ability to achieve your property owner's investment goals. This CAM credential is available both in-person or online. 

NAAEI also provides CAM Student Housing micro-credential online for CAM credential holders to learn about the distinct set of skills needed to manage student housing communities.

For in-person CAM Training please contact our admin Tammy at [email protected] as we need a minimum of 10 people to run a class. We will add you to a wait list and contact you when a class will be run. For CAM online instructions click here.

For a more in-depth course description, and requirements click here.

certified apartment maintenance technician (CAMT)

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Maintenance expenses are the single largest controllable element in any operating budget. This course acts as an introduction for new maintenance professionals or as a refresher for the veteran employee, teaching what it takes to run a cost-effective maintenance program.

CAMT Credential Holders can further develop their maintenance knowledge online with two micro-credentials, CAMT+E that focuses on building energy efficiency and CAMT+L that concentrates on developing supervisory and leadership skills. The CAMT is accredited by the America National Standards Institute (ANSI). This CAMT credential is available both in-person and online.

For in-person CAMT Training please contact our admin Tammy at [email protected] as we need a minimum of 10 people to run a class. We will add you to a wait list and contact you when a class will be run.

For a more in-depth course description, and requirements click here.

certified apartment leasing professional (CALP)

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Leasing professionals are the first people prospective residents meet and are responsible for generating traffic, conducting leasing demonstrations, overcoming objections and qualifying prospective residents. This program teaches all these skills and more. This CALP Credential is available both in-person and online.

For in-person CALP Training please contact our admin Tammy at [email protected] as we need a minimum of 10 people to run a class. We will add you to a wait list and contact you when a class will be run.
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For a more in-depth course description, and requirements click here.

certified apartment Portfolio supervisor (CAPS)

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This programs curriculum emphasizes recruiting and engaging high performing employees. You'll also learn how to analyze and report property and portfolio financial results, conduct due diligence and community takeovers and oversee management agreements. This CAPS Credential is available both in person and online.

For in-person CAPS Training please contact our admin Tammy at [email protected] as we need a minimum of 10 people to run a class. We will add you to a wait list and contact you when a class will be run.
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For a more in-depth course description, and requirements click here.

independent rental owner professional (IROP)

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The Independent Rental Owner Professional (IROP) Credential program is for rental owners who personally hold and manage an apartment property or properties. Independent owners can benefit from training in budget management, tax planning, preventative maintenance, energy efficiency, and rental unit preparation as well as qualifying and retaining residents. This IROP Credential is available both in-person and online. 

For in-person IROP Training please contact our admin Tammy at [email protected] as we need a minimum of 10 people to run a class. We will add you to a wait list and contact you when a class will be run.
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For a more in-depth course description, and requirements click here.

specialist in housing credit management (SHCM)

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The Specialist in Housing Credit Management (SHCM) Credential help management professionals master the complex requirements of the Low-Income Tax Credit (LIHTC) program. Affordable housing mangers will learn how to communicate LIHTC regulations and processes, prepare for physical inspections, resolve noncompliance and manage documentation and recertification. This SHCM Credential is available both in-person and online.

For in-person SHCM Training please contact our admin Tammy at [email protected] as we need a minimum of 10 people to run a class. We will add you to a wait list and contact you when a class will be run.
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For a more in-depth course description, and requirements click here.

Credential for green property management (CGPM)

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The Credential for Green Property Management (CGPM) provides management companies and owners a mechanism for meeting initial and ongoing HUD Office of Affordable Preservation (OAHP) training commitments after opting for a green Mark-to-Market restructuring. It also benefits anyone employing Green Operations and Maintenance Practices. Credential holders learn the latest techniques and technologies to make cost-saving green improvements at properties. To enroll in the

For a more in-depth course description, enrollment questions, and requirements click here.
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