Organization Overview
But as the world slowly reopened, Jesse realized the pace was unsustainable. Exhausted and overwhelmed, he turned to his son, Adam, who was the company’s IT director. “I can’t keep watching everything,” Jesse confessed. “So, I need you to do it instead.” When Adam asked what “everything” meant, they both realized the system was held together by Jesse’s memory and daily paper reports—an impossible method, but not uncommon among property managers.